Refund policy

Welcome to Fecal Matters. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions.

1. Acceptance of Terms

By using our website or services, you agree to these Terms and Conditions. If you do not agree, please do not use our services.

2. Services

Fecal Matters provides online services. All services are subject to availability and may be modified or discontinued at any time without notice.

3. User Responsibilities

By using our services, you agree that:

  • You will provide accurate and complete information

  • You will not use the service for any unlawful or prohibited activities

  • You will not attempt to harm, hack, or disrupt our platform

4. Intellectual Property

All content on this platform, including text, graphics, logos, and materials, is the property of Fecal Matters and is protected by intellectual property laws.

You may not copy, reproduce, or distribute any content without prior written permission.

5. Payments

  • You agree to provide accurate payment details

  • All payments are processed securely

  • Prices are subject to change without prior notice

6. Refund and Return Policy

As Fecal Matters provides online services, the following refund policy applies:

6.1 Refund Eligibility

  • Refunds may be issued only if the service was not delivered as agreed

  • Requests must be submitted within 7 days of purchase

  • Proof of issue or dissatisfaction may be required

6.2 Non-Refundable Cases

Refunds will not be provided in the following cases:

  • Services that have already been fully delivered

  • Change of mind after purchase

  • Failure to use the service after purchase

  • Minor delays or issues that do not significantly impact the service

6.3 Partial Refunds

In some cases, partial refunds may be granted if:

  • A portion of the service has been completed

  • There is a justified service issue

6.4 Processing Time

Approved refunds will be processed within 5–10 business days to the original payment method.

7. Limitation of Liability

Fecal Matters will not be held liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of data, profits, or business opportunities

  • Any issues arising from the use or inability to use our services

8. Disclaimer

Our services are provided “as is” without warranties of any kind, either expressed or implied.

9. Third-Party Services

We may use or link to third-party services. We are not responsible for their content, policies, or practices.

10. Termination

We reserve the right to suspend or terminate access to our services at any time without prior notice if you violate these Terms.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States, specifically the State of Georgia.

12. Changes to Terms

We may update these Terms and Conditions at any time. Changes will be effective immediately upon posting.