Shipping policy

At Fecal Matters, we provide online services. This Shipping Policy explains how service delivery works.

1. Service Delivery

Since Fecal Matters operates as an online service provider:

  • No physical products are shipped

  • All services are delivered digitally via email or through the agreed platform

  • Delivery will be made to the email provided at the time of purchase

2. Delivery Time

  • Standard delivery time will be communicated at the time of purchase

  • Most services are delivered within 1–5 business days unless stated otherwise

  • Delivery times may vary depending on the scope of the service

3. Delays

While we aim to deliver on time, delays may occur due to:

  • High demand

  • Technical issues

  • Incomplete information provided by the customer

In such cases, we will notify you via email.

4. Customer Responsibility

To ensure timely delivery, you must:

  • Provide accurate contact details

  • Submit all required information needed to complete the service

  • Respond promptly to any follow-up requests

5. Failed Delivery

If delivery fails due to incorrect information provided by you:

  • We are not responsible for delays

  • Re-delivery will be attempted after correct details are provided

6. Contact Us

If you have any questions about delivery, please contact:

Fecal Matters
Atlanta, Georgia, United States (Online Service)
Email: support@fecalmatters.org